Your Rights as a Patient
Understanding healthcare rights and advocating for yourself
Fundamental Patient Rights
Right to Informed Consent
You have the right to understand your diagnosis, treatment options, risks, and benefits before agreeing to any procedure or treatment.
Right to Privacy
Your medical information is confidential. Healthcare providers must protect your privacy and obtain consent before sharing information.
Right to Respect & Dignity
You deserve to be treated with respect regardless of your background, social status, or ability to pay.
Right to Refuse Treatment
You can refuse any treatment or procedure. Healthcare providers must respect your decision and explain the consequences.
Right to Medical Records
You have the right to access your medical records and request corrections to inaccurate information.
Right to File Complaints
You can file complaints about quality of care, billing practices, or violations of your rights without fear of retaliation.
When Your Rights Are Violated
Steps to Take
- Document Everything: Write down dates, times, names, and what happened.
- Speak to the Provider: Many issues can be resolved through direct communication.
- Contact Hospital Administration: Escalate to patient relations or administration.
- File a Formal Complaint: Contact the Ministry of Health or relevant regulatory body.
- Seek Advocacy Support: Contact our advocacy services for guidance and support.
"I didn't know I had the right to see my medical records or get a second opinion. The navigator helped me understand my rights and gave me the confidence to advocate for myself."
David M. — Cancer Survivor